AI-powered WordPress chatbot with OpenAI integration, WooCommerce support, lead generation, and 24/7 automated customer support.
| Author: | wpiko (profile at wordpress.org) |
| WordPress version required: | 6.0 |
| WordPress version tested: | 6.9 |
| Plugin version: | 1.0.9 |
| Added to WordPress repository: | 08-07-2025 |
| Last updated: | 29-12-2025 |
| Rating, %: | 100 |
| Rated by: | 1 |
| Plugin URI: | https://wpiko.com/chatbot |
| Total downloads: | 699 |
| Active installs: | 10+ |
 Click to start download |
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WPiko AI Chatbot brings OpenAI’s latest models to your WordPress site for instant, accurate answers, lead capture, and automated support—without monthly fees. It’s fast, flexible, and designed for real business outcomes like resolving FAQs, assisting shoppers, and qualifying leads.
???? What you can do
- Provide 24/7 AI support and reduce tickets with precise, on-brand answers
- Train on your site/files for domain-specific answers
- Review conversations and improve AI responses
- Embed a chatbot on any page using a shortcode or show a floating widget site‑wide
???? Key features (Free)
- OpenAI Responses API integration for fast, reliable conversations
- Works with the latest models, tailor tone and behavior via instructions
- Chatbot interface can be styled to match any website’s design
- Floating chatbot and shortcode embed:
[wpiko_chatbot] - Pre-made quick questions and custom conversation starters
- File uploads for knowledge enrichment (assistant knowledge base)
- Basic conversation management and admin-side conversation export (with translation)
- User transcript download from the chat UI
- Sound notifications, error messages, page exclusion rules
- Secure API key handling
???? Pro adds
- Advanced analytics and reporting (device, geo, usage graphs)
- Capture emails/leads directly from the chat
- Contact form with file attachments and reCAPTCHA
- Enhanced WooCommerce integration (product cards, product assistance)
- Website content scanning and a Q&A builder for custom knowledge
- Advanced conversation management and cleanup tools
- AI-powered response enhancement for operators
???? Reliable, Fast, Secure
WPiko is optimized for performance and security. The chatbot loads fast, enqueues only essential assets, and protects your customer data.
???? Mobile-Friendly
WPiko’s chatbot adapts seamlessly to phones, tablets, and desktops. Touch‑friendly buttons, adjustable dimensions, and compatibility with common themes and page builders ensure a smooth experience without covering key UI elements. The admin includes a mobile‑friendly navigation.
✅ Get Started with WPiko Chatbot Today
Installing WPiko Chatbot for WordPress takes just a few clicks. Start with our free plugin and upgrade anytime to unlock advanced premium tools.
Learn more: WPiko Chatbot
External Services
This plugin relies on third-party external services to provide its functionality. Below is detailed information about each service used:
OpenAI API
* What it is: OpenAI’s API service that provides access to advanced AI language models and assistants.
* What it’s used for: This service powers the core chatbot functionality, including generating responses, managing conversations, creating and updating AI assistants, handling file uploads for knowledge base, and managing vector stores for file search capabilities.
* What data is sent: User messages/questions, chatbot configuration settings (name, instructions, model selection), uploaded files for the knowledge base, conversation context, and API authentication tokens.
* When data is sent: Every time a user interacts with the chatbot, when configuring the AI assistant, when uploading files to the knowledge base, and when administrators test the API connection.
* Service provider: OpenAI
* Terms of Service: https://openai.com/terms/
* Privacy Policy: https://openai.com/privacy/
IP-API.com Location Service
* What it is: A geolocation service that provides location information based on IP addresses.
* What it’s used for: To determine the approximate geographical location of website visitors for analytics and conversation tracking purposes (available in Pro version).
* What data is sent: The visitor’s IP address only.
* When data is sent: When a user starts a conversation with the chatbot (only if analytics features are enabled).
* Service provider: IP-API.com
* Terms of Service: https://ip-api.com/docs/legal
* Privacy Policy: https://ip-api.com/docs/legal
Screenshots
FAQ
ChangeLog