WP Support Desk

WP Support Desk help you to create support ticket easily. There have lot of feature for making its power versatile. WP Support Desk will create specif

Author:Themeum (profile at wordpress.org)
WordPress version required:4.5
WordPress version tested:5.3.3
Plugin version:1.1.1
Added to WordPress repository:29-11-2016
Last updated:03-12-2019
Warning! This plugin has not been updated in over 2 years. It may no longer be maintained or supported and may have compatibility issues when used with more recent versions of WordPress.
Rating, %:100
Rated by:1
Plugin URI:https://www.themeum.com
Total downloads:1 468
Active installs:20+
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Most of the WordPress support plugins available online create huge tables on the connected database which can slow down your site. Beware from these resource hungry support plugins. Our WP Support Desk plugin solves this problem. We’ve used efficient algorithm in WP Support Desk so that your site and system will remain speedy.

WP Support Desk doesn’t make your site slow. You will love this fully Ajax based simple and lightweight plugin. WP Support Desk is very easy and fun to use for both the general users and admins. Install and activate WP Support Desk now to start offering a smoother and better support mechanism to your customers.

Features

  • Fully ajax based page load
  • Ticket priority set
  • Knowledge base module with category
  • Multilingual Ready
  • User Login form
  • Unlimited Custom ticket field
  • Departments
  • Ajax ticket search
  • Ticket validation
  • Knowledgebase article voting

Features (More in the pro version)

  • Send attachment with reply or creating new ticket (Add-on)
  • Get reply by reading email (Email Fetch Add-on)
  • Staff rating (Add-on)
  • Many more feature coming soon

Please let us know your feedback, if you think something can be more awesome this plugin, we will added it.

Shortcode List

To use these shortcodes, just place the required shortcode(s) on your desired location.

  • WP Support Desk frontend user panel [wpsd_ticket_manager]

Get Pro Version

Check out the plugin’s Pro Version.

Author

Developed by Themeum