This plugin integrates with TechStack's SAAS API that provides multilingual chat support, analytics and chatbot capabilities for your website.
Author: | TechstackSolutions (profile at wordpress.org) |
WordPress version required: | 4.9.10 |
WordPress version tested: | 5.2.3 |
Plugin version: | 1.2 |
Added to WordPress repository: | 09-06-2019 |
Last updated: | 20-09-2019
Warning! This plugin has not been updated in over 2 years. It may no longer be maintained or supported and may have compatibility issues when used with more recent versions of WordPress.
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Rating, %: | 100 |
Rated by: | 2 |
Plugin URI: | |
Total downloads: | 336 |
Click to start download |
This plugin integrates with TechStack’s SAAS API that provides multilingual chat support, analytics, triggers and chatbot capabilities for your website.
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Instantaneous translation of communication between your agent and your customer.
* No need to hire a Customer Service Agent per language effectivey, reducing your cost -
There’s no feedback form after chat ends. Most customers, especially angry ones close this form. Instead our system runs A.I/Analytics over the entire conversation, extrapolate the nouns discussed and determine:
* Product/Services analytics at the end of the chat conversation
* Customer Analytics to determine how your customers feel about your product or service
* Customer Service Rep analytics to determine how effective your agents are -
Get instant triggers via SMS/Email whenever your customer experience goes bad.
* This allows you to save your customer relationship. -
Improve your sales turnover by focusing on analytics and know what matters most to your customers
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Download our mobile app (Android/IOS) for your customer service agents, which allows engagement with your customers on your website.
Arbitrary section
To use this plugin, you’ll need a Client Id
, Client Secret
and Service Name
. Review the Installation step above for detailed instructions.
A brief Markdown
- analytics
- chat translation
- triggers
- chatbot
- chat plugin
- live chat
- live help
- live support
- wordpress live chat