QNA Chat – All-in-One Solution for Live Chat, Tag-Based FAQs, and Customer Support

QnAChat is a powerful live chat customer support plugin for WordPress. It allows you to provide real-time assistance to your website visitors through …

Author:	Ales (profile at wordpress.org)
WordPress version required:	5.9
WordPress version tested:	6.4.1
Plugin version:	1.0.2
Added to WordPress repository:	11-11-2023
Last updated:	11-11-2023
Rating, %:	0
Rated by:	0
Plugin URI:	https://plugins.aleswebs.com
Total downloads:	380
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QnAChat is a powerful live chat customer support plugin for WordPress. It allows you to provide real-time assistance to your website visitors through a chat widget displayed on the front end. Engage with your users, answer their questions, and provide exceptional customer support.

Features

Live chat widget: Display a chat widget on your website where users can interact with your customer support team.
Tag-based questions: Users can select tags above the message input field to generate related questions inside the chat for quick answers.
User messages: Users can send messages directly to the customer support team, and they will receive immediate replies.
Conversation management: Admin dashboard to manage conversations, including blocking, deleting, adding tags, adding notices, and requesting user info.
Availability scheduling: Set the availability schedule to define when the “Online” status should be displayed.
Offline mode: Hide the “Online” status from the chat widget when the customer support team is not available.
Chat widget customization: Customize the chat widget’s theme color, icon, icon size, position, and fine-tune position.
Auto user info insertion: Automatically update user info with submitted data for a personalized experience.
Enable for Guests: Allow unregistered users to use the live chat functionality.
Auto Request Info: Request user information before starting a conversation for better assistance.
Exclude registered users: Choose to exclude registered users from providing additional info.
E-mail notifications: Receive e-mail notifications for new conversations to stay updated.
Disable chat widget: Temporarily hide the chat widget without deactivating the plugin.