Octrace Support is a help desk & support ticket system plugin that helps manage your…
| Author: | Octrace Studio (profile at wordpress.org) |
| WordPress version required: | 5.0 |
| WordPress version tested: | 6.4.4 |
| Plugin version: | 1.2.7 |
| Added to WordPress repository: | 30-10-2020 |
| Last updated: | 01-02-2024 |
| Rating, %: | 100 |
| Rated by: | 2 |
| Plugin URI: | https://octrace.com/octrace-support |
| Total downloads: | 2 799 |
| Active installs: | 50+ |
 Click to start download |
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Octrace Support is a help desk & support ticket system plugin that helps manage your support requests with ease directly from your WordPress site.
Easy support requests management – Spend less time and effort on providing support for your customers and focus on your business instead.
Enjoy Quick and Simple Integration – Just copy-paste two shortcodes from the documentation into your website to start.
Features
- Basic Support Functionality
- Unlimited Support tickets
- Unlimited websites
- Ticket Attachments
- Support Satisfaction Survey
- Ticket Private Notes
- Support Agents Roles & Permissions
- Custom Support Statuses
- Ticket Scheduling
- Guest Tickets
PRO
Extend the basic functionality with Octrace Support PRO version, which includes the following extra features:
- Email Support Module
- Support Products Module
- Automatic Tickets Assignment
Screenshots
FAQ
ChangeLog