Inbox For WooCommerce

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Allows shoppers to send messages & inquiries about a product/order and allows sellers to manage messages from within the WordPress dashboard

Author:Sweito (profile at wordpress.org)
WordPress version required:4.6
WordPress version tested:6.4.1
Plugin version:1.0.7
Added to WordPress repository:24-12-2022
Last updated:21-11-2023
Rating, %:80
Rated by:4
Plugin URI:https://app.sweito.com/#/store/product/9af7ef...
Total downloads:2 690
Active installs:10+
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This extension allows shoppers to be able to send different types of messages to the shop owner (seller) directly from their Individual Account page. The types of messages include; product-related messages, order-related messages, refund-related messages, and dispute-related messages. The shop owners are also alerted by email on receiving new messages from shoppers.

SUPPORTED LANGUAGES

  • This plugin support multiple languages: ENGLISH, FRENCH, CHINESE, TURKISH

An inside look:

KEY FEATURES (CUSTOMERS)

  • ALLOW USERS INQUIRE: Customers can inquire on any product from the product page.
  • PRODUCT PAGE CTA: Insert and customize CTA section on products page
  • CUSTOMER INBOX SECTION: Customers get an ‘inbox’ tab on their “My Account” page, where they can use to communicate with store admin

KEY FEATURES (STORE OWNER)

  • TICKET BASED MESSAGE MANAGEMENT: Manage your correspondence as tickets and keep try of latest messages with ease.
  • TICKET STATUS: Moves ticket across different status and keep track of changes: OPEN|CLOSED|ARCHIVED
  • ASSIGN TO OTHERS: Easily assign messages to other team members
  • ACCESS CONTROL: Control which admin user has access to your store messages
  • SEND MESSAGES: Quick send out messages to any of your contact or new email address
  • NOTIFY CLIENTS OF NEW PRODUCTS: Got new stock? Easily notify customer who have purchased similar in the past of new store
  • AUTO-RESPOND SETUP: Setup automated store responses to messages from customers

Screenshots
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