HB FreshDesk

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A plugin Get your Fresh desk account FAQ's and Crete a new Ticket and view your All ticket with full conversation.

Author:Hiren Patel ,Hike Branding (profile at wordpress.org)
WordPress version required:4.1
WordPress version tested:5.6.13
Plugin version:3.3
Added to WordPress repository:08-02-2019
Last updated:27-11-2020
Warning! This plugin has not been updated in over 2 years. It may no longer be maintained or supported and may have compatibility issues when used with more recent versions of WordPress.
Rating, %:0
Rated by:0
Plugin URI:
Total downloads:1 382
Active installs:20+
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This plugin is used for connect your FreshDesk account in your wordpress site. You can easily to get your FreshDesk FAQs and Ticket, And also create a new ticket in your FreshDesk account directly using this plugin, And also check your ticket conversation.

FreshDesk Terms of Service

https://www.freshworks.com/terms/

Usage

Place this shortcode in page, post or text widget where you’d like to display Data.

[freshdesk-create-ticket]

[get_all_ticket]

[freshdesk-faq]

Templates

Place this shortcode in any template parts of your theme.

<?php echo do_shortcode('[freshdesk-create-ticket]'); ?>
<?php echo do_shortcode('[get_all_ticket]'); ?>
<?php echo do_shortcode('[freshdesk-faq]'); ?>

Installation

  1. Upload “hb_freshdesk” to the “/wp-content/plugins/” directory.
  2. Activate the plugin through the “Plugins” menu in WordPress.

How to Use

  1. Place Add your Fresh-desk account detail in Freshdesk Settings -> General Setting tab.
  2. You can connect two way in our account 1. API Key 2. User-name and Password.
  3. Place Go to Faq page and select our FAQ’s which is display in your front end.
  4. Place Use Above Shortcode.

Screenshots
FAQ
ChangeLog