Supercharges Woocommerce by connecting Retailers with Customers after the sale and into usage the next buying cycle. Less Friction, Happier Customers, …
Customer Engagement Reinvented: The revolution in retail that creates an endless sales loop and generates new customers!
Find out more: Learn more about Delloop for WooCommerce and Watch the DelloopSolution Video
Delloop facilitates an enduring connection between Retailers and Customers, starting with that all-important time, after the sale.
The connection is incentivised and creates continuous, meaningful touchpoints with Customers.
It also facilitates direct, two-way communication for efficient troubleshooting and proactive marketing
The primary benefits for Retailers using Delloop is that it:
– limits last mile issues
– reduces support friction
– increases customer retention
– creates on-selling, cross-selling and repeat-selling opportunities
– builds a strong, loyal Customer following
PRECISION METRICS and OPTED-IN MARKETING OPPORTUNITIES
Delloop provides a new marketing and extended sales channel for WoocommerceRetailers. Coupled with Delloop’s deep Customer analytics Retailers can conduct highly targeted marketing to their Customers, as well as to the right profile of new Customers across the entire Delloop Membership base.
SCALABLE, MEASURABLE
This plugin connects you to the API-based, Delloop Platform which sits on the Retailer’s network edge, is non-intrusive and is easily integrated into Woocommerce.
Data is visual, useable and actionable, across your Customer engagement ecosystem.
SUMMARY
Delloop is a gateway to insights, repeat sales and an ongoing life-cycle. Its viral promotion, keeps Customers engaged, harnesses new Customers and generates a growing crowd of brand evangelists.
EXTENDED HELP
For a very detailed introduction and help file please visit: Learn more about Delloop
Screenshots
Using the Delloop App Members can directly report a Delivery Issue to the Retailer. Automatically attached to each message is the relevant Customer and order Information, no look-up required. The Retailer responds to the Customer via this channel and can view the full history of their communication with Members.
Members can use the App to message a Retailer directly for Pre and Post-sales help, Technical Support, Warranty Claims or to make a General enquiry. As for Last Mile issues, each Query is accompanied by the relevant Customer/Order information for fast resolution. The Retailer responds via this channel and can view a full history of their communication with Members.
Retailers have access to a range of standard statistics about their Members and their purchasing habits, such as Age, Gender, ASP, ASP per Gender/Age and more. The API provides data for specific queries and analytics depending on the Retailer's requirements.
With every delivery, a Member receives an Incentive from the Retailer. Retailers can create a multitude of Incentives to match varied criteria. When the Member scans the Retailer's standard QR code on the outer package it reveals details of the Incentive. Later the Members can see a list of Incentives that can be used on future orders.
How an Incentive is created.
Retailers send Alerts to Members notifying them of important information – an upcoming sale, product launch, run-out or recall, a change in opening hours. Alerts can be sent with precision to specific customer profiles or groups. They can be sent to a Retailer’s own Customers or more broadly across the Delloop Membership base.
How an Alert is created.
Similar to Alerts, Retailers can send relevant Offers to very specific targets within their own Customer base or across the Delloop Membership base. Offers include Discounts, Bonuses, Free Shipping and Free Products.
How an Offer is created.
Do I need to have WooCommerce installed to use this plugin?
Yes.
What is Delloop for WooCommerce?
Delloop for WooCommerce was created to support WooCommerce retailers in handling costly after-sales problems: delivery issues, returns, warranty claims and technical support.
It also does much more: including access to precision analytics and marketing opportunities to your existing Customers and an entirely new base of Customers.
Why WooCommerce/WordPress?
We know not every online store has a big budget for troubleshooting problems or for ongoing marketing, however, we believe every WooCommerce retailer deserves the same opportunities to stay connected to their Customer.
So, Delloop levels the playing field by being affordable and scalable.
Why was Delloop created?
Every WooCommerce store would benefit from a better connection to their Customers – to be able to reach them with your latest news and offers and to help them quickly and easily when they need support.
Keeping your Customer close is also the best way to keep your Customer long term and Delloop’s incentivised interactions solve many of the issues associated with Customer Acquisition and Customer Retention.
Do you have a video to show me through the whole platform?
Yes, we do. Discover the Delloop Solution
ChangeLog
1.0
1.1.0
- Tags, descriptions, and requirements updated
