Dashly is a tool for your online-store growth. See every visitor of your store. Increase conversions into purchase with retention emails and engagement pop-up forms. And support your customers 24/7 with a live chat.
All information about each customer is stored in the eCRM
Dashly uses the customer data to:
Assist website visitors via live chat conversation.
Convert visitors into customers and collect leads via a chatbot and pop-ups.
Retain them via sending triggered emails with abandoned carts or recently viewed products.
All communications with customers are combined in one interface. Just add your Facebook page, Mail address, Telegram bot or Viber Public Account
Service provides detailed analytics for all those communications.
As a result we make 30% more additional sales by automated scenarios.
**Case example:**
The volume of visitors to the website in a month = 54495 unique visitors
**Before:**
Old conversion rate = 1.62%
Old number of orders per month = 884
Old revenue = $30 690
**After:**
New conversion rate = 1.83%
New number of orders per month = 996
New revenue = $36 153
**Result:** Company revenue increased by 15.09%
Dashly won’t lose contact with each of your customers, that helps retail them for the repeat purchase.
1. Integrations with popular services (Analytics + Zapier);
2. Enriching lead cards with data about your customers’ location, page visits, button clicks, data they fill into lead forms, information from your CRM, social networks (not fishing, only open data);
3. Live chat, messengers, socials, and email are connected and displayed in a shared inbox. So your agents communicate with customers in an easier and quicker way.
P.S.
Service has many cool features, which cannot be described in one paragraph. You should try them out.
Events, occuring when user authorization is on and order was made by an authorized user:
1. Order paid (when status changed to Completed):
1. Order ID;
2. Items;
3. Order total.
2. Order refunded:
1. Order ID;
2. Items.
3. Order cancelled:
1. Order ID;
2. Items.
Properties:
1. Shopping cart total (integer) – updated when cart is viewed or product added to cart
2. Viewed products (list of products names) – updated when product is viewed
3. Shopping cart (list of product names) – updated when cart is viewed or product added to cart
4. Last payment (integer) – updated when order is made
5. Total revenue from user (integer, sum of all order totals) – updated when order is made
6. Customers name – updated when order is made
7. Customers email address – updated when order is made or email address were written in any input field
8. Customers phone number – updated when order is made
9. Last order status – updated when user authorization is on and order status was changed