Talk to your web visitors in real time from your Android device! Now FREE for a limited time.
Author: | Roberto Iglesias (profile at wordpress.org) |
WordPress version required: | 3.0.1 |
WordPress version tested: | 4.3.16 |
Plugin version: | 1.0 |
Added to WordPress repository: | 18-08-2015 |
Last updated: | 18-05-2018
Warning! This plugin has not been updated in over 2 years. It may no longer be maintained or supported and may have compatibility issues when used with more recent versions of WordPress.
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Rating, %: | 0 |
Rated by: | 0 |
Plugin URI: | http://appkaizen.appspot.com |
Total downloads: | 936 |
Click to start download
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Screenshots
Working chat widget as viewed by a web visitor browsing with a 9" tablet.
Same conversation from an android mobile phone.
Drop-in replacement for offline messages.
The operator has disconnected unexpectedly.
FAQ
Installation Instructions
- Upload the
chatkaizen_plugin/
directory to your /wp-content/plugins/
directory;
- Activate the plugin through the ‘Plugins’ menu in WordPress admin’s interface;
- Check that the plugin shows in your blog pages: the chat widget will display a notice
Bad Configuration
. This is right, go to step 4;
- Go to the ChatKaizen site and login to your account;
- Follow the instructions in your account’s dashboard (e.g. configure your website’s domain, etc.);
- Copy your subscriber KEY, go back to your WordPress admin’s interface and insert that KEY in the ChatKaizen plugin settings page.
- Customize any other settings you like in the ChatKaizen plugin settings page;
- Get all the operators logged in with the ChatKaizen Android application (currently, only Gmail accounts are supported for the operators; just create them if you need to).
- Done! Await your web visitor’s inquiries!
At any time, you can manage your account settings, e.g. adding/removing operators, from your ChatKaizen account dashboard.
Is it really FREE?
Yeah, free as in a beer. We offer this option for a limited time. Our purpose is to improve ChatKaizen and maybe, one day, offer premium functions and services for a fee so we can make some profit (as our users will), but we won’t let our free subscribers down.
In the meantime, we encourage you to make a donation if you are satisfied with the service (we also need to eat!).
When will my web visitors see me online?
Only when you have your ChatKaizen Android application open and online. You can also have your ChatKaizen Android application open but remain offline, in case you just want to review past conversations.
Where do I get the offline messages?
When you sign into your ChatKaizen site’s account, you do it with an email (known as the subscriber email). You get the offline messages to this address, with its Reply-To
field set to the visitor email address.
What happens if I am online with my ChatKaizen Android app but don’t notice the visitor inquiry?
He/she won’t get response. If you are online, better try to be aware of your device. Otherwise, just set it off so the offline form is shown to your web visitor.
How many operators can I register?
Currently, there is no limit. The more, the better for your web visitors experience, since there will always be someone to answer their questions.
Where does the name ChatKaizen name come from?
It comes from Chat and Kaizen. Kaizen is the practice of continuous improvement.
Kaizen was originally introduced to the West by Masaaki Imai in his book Kaizen: The Key to Japan’s Competitive Success. Today Kaizen is recognized worldwide as an important pillar of an organization’s long-term competitive strategy.
ChangeLog