ChatGen is the best plugin for hybrid Chat (Live Chat + custom bot) on your site.
Author: | Chatgen (profile at wordpress.org) |
WordPress version required: | 4.9 |
WordPress version tested: | 5.5.0 |
Plugin version: | 3.0.1 |
Added to WordPress repository: | 09-12-2019 |
Last updated: | 10-09-2020
Warning! This plugin has not been updated in over 2 years. It may no longer be maintained or supported and may have compatibility issues when used with more recent versions of WordPress.
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Rating, %: | 96 |
Rated by: | 10 |
Plugin URI: | |
Total downloads: | 1 854 |
Active installs: | 20+ |
Click to start download |
ChatGen Overview
For detailed overview, kindly check our blog article here
Over 5000+ businesses use ChatGen, Live Chat app with custom bots to convert most of the site visitors to leads.
Get Chatgen on your WordPress site to engage your visitors.
- Build a custom bot to qualify or answer basic questions before routing it to the agent
- Stay connected with your visitors anywhere from your Desktop or Mobiles
- Rich Live chat features like Add participants, Saved Replies, Add lead custom attributes, labels, etc
- Extract as much information as possible about the lead ad visitors
- Integrate all your data into popular CRMs like Salesforce, Hubspot, etc. within a minute
- Manage your business hours
- You can create a bot for business hours and for offline hours
- Extensive reports for analysis
- Theme customization
- Automated meet schedules
- Use smart booking option to select based on the click/ option the visitor selects
- Intelligent routing to agents based on the click
- Use our Omni channel platform and and engage your customers on different social media platform like facebook, whatsapp etc
- Use the rating nodes to get the feedback for your products/services in a conversational way
- Control the visibility of your flow not only as per business hours but also depending on the pages of your website
- Engage with your customers not only on your website but also on other marketing platforms
Screenshots
FAQ