Chatbot ChatGPT for WordPress

1. 

   Floating Chatbot - Howdy!

2. 

   Floating Chatbot - Open example

3. 

   Floating Chatbot - Open with intereaction

4. 

   Floating Chatbot - Shortcode example

5. 

   Embedded Chatbot - Open example

6. 

   Embedded Chatbot - Shortcode example

7. 

   Mobile Chatbot - Minimized

8. 

   Mobile Chatbot - Open example

9. 

   Mobile Chatbot - Open example

10. 

    Mobile Chatbot - Table Minimized

11. 

    Mobile Chatbot - Table Open example

12. 

    Mobile Chatbot - Table Landscape example

13. 

    Chatbot Setting - Main settings

14. 

    Chatbot Setting - API/Model settings

15. 

    Chatbot Setting - GPT Assistant settings

16. 

    Chatbot Setting - Avatar settings

17. 

    Chatbot Setting - Appearance settings

18. 

    Chatbot Setting - Custom button settings

19. 

    Chatbot Setting - Knowledge Navigator settings

20. 

    Chatbot Setting - Knowledge Navigator Analysis settings

21. 

    Chatbot Setting - Reporting settings

22. 

    Chatbot Setting - Diagnostic settings

23. 

    Chatbot Setting - Support

How do I obtain an API key for the API?

To obtain an API key, sign up for an account at https://platform.openai.com/account/api-keys. Once registered, you will have access to your API key.

Can I customize the appearance of the chatbot?

Yes, the plugin comes with a default style, but you can easily customize the chatbot’s appearance by editing the chatbot-chatgpt.css file or adding custom CSS rules to your WordPress theme.

You can also customize the name of the chatbot, as well as changing the initial greeting and subsequent greeting.

Is the chatbot available in multiple languages?

Yes, the Kognetiks Chatbot for WordPress and OpenAI’s ChatGPT API support many different languages. Set the ‘Site Language’ option in WordPress to your preference.

Which OpenAI models does the plugin use?

The plugin supports the gpt-3.5-turbo, gpt-4, gpt-4-1106-preview models from OpenAI. These are the same models found in the ChatGPT product from OpenAI.

The plugin now supports the latest OpenAI model gpt-4-turbo (i.e., ‘gpt-4-1106-preview’) featuring improved instruction following based on training data up to April 2023. New models will be added as the become available.

More FAQs

You can find more frequently asked questions at https://kognetiks.com/wordpress-plugins/frequently-asked-questions/.

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1.9.8

• Wrap shortcode examples with a code tag
• Close the open php session after acquiring a session id

1.9.7

• Removed “here, here, here” when Suppress Learning Messages is set to None.

1.9.6

• Revised Knowledge Navigator process to sites with large numbers of pages, posts and products
• Add a turing parameter for the Knowledge Navigator to set the depth of TF-IDF scoring based on page, post, or product content length
• Expanded the enhanced responses from only one to a selectable number between 1 and 10
• Enhanced responses are links to your site’s pages, posts, and products with the highest match to visitor input
• Added an option to select either v1: OpenAI-Beta: assistants=v1 or v2: OpenAI-Beta: assistants=v2 (v2 is the default)
• See OpenAI Migration Guide for details on what is changing
• Added a daily chatbot message limit, defaults to 999 daily messages, resets daily. See Chatbot Settings > Chatbot Daily Mesage Limit

1.9.5

• Added voice options including: Allow, Echo, Fable, Onyx, Nova, and Shimmer
• Added voice output options including: MP3, Opus, AAC, FLAC, WAV, and PCM
• Moved the chatbot controls (submit, file upload, erase, text-to-speech) buttons below the input box
• Redesigned the API/Model setting page for chat, image and speech generation parameters and tuning

1.9.4

• Enable personalization for initial and subsequent greetings for chatbot
• Added option to display the name of the Assistant sourced from the OpenAI platform
• See Setting > Kognetiks Chatbot > GPT Assistants > Display GPT Assistant Name
• Expanded the list of support models to now include image and speech
• The chatbot now can generate images using DALL-E models and convert text to speech using TTS models

1.9.3

• Additional instructions can be included to send with user prompts
• See Settings > GPT Assistants > Assistant Instructions and Alternate Assistant Instructions
• Improved conversation clearing (trashcan)
• Improved interpage handling of conversations

1.9.2

• Enabled multiple file uploads to Assistants
• Added Conversation History shortcode [chat_history] to retrieve logged-in user’s conversation history.
• Chat history may be retrieved by Logged-in users.
• Corrected problems with and improved the handling of HTML Markup in responses.

1.9.1

• Knowledge Navigator now allows for including/excluding posts, pages, products and/or comments.
• Knowledge Navigator only consider published posts and pages, and only consider approved comments.
• Added an option to call the chatbot with a ‘hot prompt’ that will kickoff a chat session based on the supplied prompt
• Use a shortcode with this format: [chatbot prompt=”What happened on this day in history?”]
• Hot prompts can be used with floating/embedded and with assistants, i.e., where ever you can add a shortcode.

1.9.0

• Changed the name of the chatbot to Kognetiks Chatbot for WordPress
• Re-sequenced user’s custom CSS to load for precedence over the plugin’s CSS to allow for easier customization.
• Added functionality to set the audience choice for the chatbot: All Audiences, Logged-in Only, or Visitors Only

1.8.9

• Allow custom Avatar – see Settings > Avatars for more information.
• Resolved IOS and Chrome mobile issues with the chatbot.

1.8.8

• Add an adjustable timeout settings to the chatbot to prevent long-running queries.

1.8.7

• Quick fix for collapse button

1.8.6

• Added functionality for a conversation reset clearing user interaction history.
• Improved conversation continuity for longer interactions.
• Now supports your custom avatar – see Settings > Avatars for more information.
• Corrected font color in appearance settings for the chatbot.
• Support added for user customizable CSS rules – see Settings > Appearance for more details.

1.8.5

• Appended message types for prompt, completion, and total tokens to the conversation log.
• Added reporting and data export for total tokens, prompt tokens, and completion tokens – see Settings > Reporting.
• Additional adjustments to css and appearance settings.

1.8.4

• Removed unnecessary styling.

1.8.3

• Removed font family inheritance from the body tag to prevent conflicts with themes.

1.8.2

• Removed verbose diagnostics

1.8.1

• Added Appearance Chatbot settings tabs. These will override the CSS with user selected settings.
• Improved mobile experience. Active adjustments for changes in orientation (portrait and landscape).
• If mobile, always start chatbot in closed status upon page load.
• Added support for alternate API endpoints via a URL setting.
• Added prompt tokens, completion tokens, and total tokens to the conversation log.
• Reporting on token counts coming soon.

1.8.0

• Corrected path/name error for file downloads for conversation and interaction data

1.7.9

• Added file uploads to Assistants only for use in processing, search, retrieval, etc.
• Added additional error handling for reporting output to files

1.7.8

• Correct closing the active session and REST API error that is encountered
• Removed charting from Reporting tab as this has caused some users issues and a table instead
• Replaced with an option to download Interaction data as a CSV file

1.7.7

• Expanded input to accommodate multi-line for both embedded and floating styles
• Reduced wait duration when using Assistants to improve response time
• Added Conversation Logging to retain visitor and chatbot exchanges

1.7.5

• Expanded support TF-IDF indexing for WooCommerce product post-type.
• Corrected with GPT Assistant not being selected correctly when using the assistant parameter in the shortcode.

1.7.4

• Enhanced handling for multithreading processing has been implemented to efficiently manage simultaneous interactions from multiple chatbot visitors, ensuring an improved experience for each chatter.

1.7.3

• Added support for unlimited Assistants in addition to ‘original’, ‘primary’ and ‘alternate’ shortcode parameters.
• Use [chatbot style-“floating” assistant=”asst_xxxxxxxxxxxxxxxxxxxxxxxx”] for floating Assistants.
• Use [chatbot style-“embedded” assistant=”asst_xxxxxxxxxxxxxxxxxxxxxxxx”] for embedded Assistants.
• Moved hard coded css from .js to the .css file for floating wide/narrow and embedded styling.
• Fixed Updating Failed JSON error when editing pages where the Chatbot shortcode appears.

1.7.2

• Improved Custom GPI Assistants with update thread handling for improved performance.
• Use [chatbot style=floating assistant=primary] to display the chatbot as floating using your primary assistant.
• Use [chatbot style=embedded assistant=primary] to display the chatbot as embedded using your primary assistant.
• Use [chatbot style=floating assistant=alternate] to display the chatbot as floating using your alternate assistant.
• Use [chatbot style=embedded assistant=alternate] to display the chatbot as embedded using your alternate assistant.
• Expanded the list of HTML tags removed during the Knowledge Navigator scan.
• Enhanced handling of special characters such as ‘á’ or ‘é’ found in non-English languages.
• Localization for stop words, learning messages, and error messages based on Site Language settings

1.7.1

• Added option to have none, random or custom learnings messages.
• Added support for an embedded chatbot or floating chatbot.
• Use [chatbot] or [chatbot style=floating] to display the chatbot as a floating chatbot.
• Use [chatbot style=embedded] to display the chatbot as an embedded chatbot.

1.7.0

• Corrected logic error to chatbot’s response when no enhanced response was available.

1.6.9

• Added additional installation and support information for using Assistants.
• Added enhanced diagnostic and error logging for developers.

1.6.8

• Added output buffering.

1.6.7

• The Kognetiks Chatbot for WordPress now supports Custom GPTs developed in the OpenAI Playground.
• See https://platform.openai.com/docs/assistants/overview to learn more about Assistants.
• Added an expanded selection of seasonal avatars celebrating Chinese New Year, Christmas, Fall, Halloween, Spring, Summer, Thanksgiving, and Winter.
• Enhanced CSS adaptation to improve compatibility across different themes.
• Improved formatting of responses from the chatbot for clearer and more user-friendly communication.
• Minor updates to the Reporting (formatting and fonts).

1.6.6

• Expanded the list of OpenAI models supported – See Settings – API/Model now supports GPT-4 Turbo (‘gpt-4-1106-preview’ with training data up to April 2023).
• Added a new option to customize the chatbot’s message prompt – See Settings, then Settings.

1.6.5

• Added option for two user configurable buttons at the bottom of the chatbot – See Settings – Custom Buttons.
• User configurable buttons can direct chatters to contact forms, email, or other pages.
• Added a new option to check API key validity – See Settings > Diagnostics & Notices.
• Added support for Echo Knowledge Base (EKB) post_type – Ver 1.6.5.
• Minor updates to the Knowledge Navigator for better handling of site content.

1.6.4

• Minor Updates

1.6.3

• Updated Knowledge Navigator acquisition of site content.
• Added reporting of chatbot interactions to the Knowledge Navigator.

1.6.2

• Added cron scheduling for the Knowledge Navigator to refresh the knowledge base hourly, daily, and weekly, as well as to cancel schedule.
• Added Knowledge Navigator Analysis to facilitate downloading results as a CSV file for insights into Knowledge base.

1.6.1

• Added the Knowledge Navigator which is an innovative component of the plugin designed to perform an in-depth analysis of your website for better, more contextual relevant responses by the chatbot.

1.6.0

• Corrected for inconsistent variable name.

1.5.1

• Corrected for conversation appending multiple times.

1.5.0

• Added support for an avatar and avatar greetings.
• Added support the open chatbot for new visitor vs returning visitor.
• Added additional phrases to the add or removed default AI disclaimer.
• Added an option to turn on/off diagnostics for developer support.

1.4.2

• Added support for the GPT-4 API in settings – requires access to gpt-4 API, see https://openai.com/waitlist/gpt-4-api.
• Added support for max tokens (the maximum number of tokens to generate in the completion).
• Added support for narrow or wide bot message modes (other options coming soon).

1.4.1

• Updated start bot open or closed.
• Add or remove default AI disclaimer.

1.4.0

• SVN Update Error – 1.2.0 did not update to 1.3.0.

1.3.0

• Updated Setting Page adding tabs for API/Model, Greetings, and Support.
• Updated directory assets.

1.2.0

• Removed initial styling on bot to ensure it renders at the appropriate time.
• Save the conversation locally between bot sessions in local storage.

1.1.0

• If bot is closed stay closed or if open stay open when navigating between pages.
• Ensure the Dashicons font is properly enqueued.
• Added options to change Bot Name, start with the bot Open or Closed, and option to personalize Initial and Subsequent Greetings by the bot.

1.0.0

• Initial release.