This plugin is a simple solution to backup and export your Help Center data on WordPress website. Configure it, display enhanced Help Center widget, synchronize and make export of the current data.
Install now and never lose your Help Center articles!
NOTE: Help Center plugin requires Help Center system to be activated in your Zendesk account and doesn’t work with an old system.
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Translation
Russian (ru_RU)
Ukrainian (uk)
Some of these translations are not complete. We are constantly adding new features which should be translated. If you would like to create your own language pack or update the existing one, you can send the text of PO and MO files to BestWebSoft and we’ll add it to the plugin. You can download the latest version of the program for work with PO and MO files Poedit.
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The plugin creates a backup of the following Zendesk Help Center data:
Categories
Sections
Articles
Article Comments
Article Labels
Article Attachments
Are Article Attachments saved?
Yes, Article Attachments are located in WordPress Downloads folder in “zendesk_hc_attachments” folder.
Does the plugin store backups by versions?
No, solely the current (pending) backup version is kept. For instance, if some elements were deleted from your Zendesk Help Center, when synchronizing (creating a backup) this data will also be removed.
Does the plugin display the data from Help Center?
No, the plugin merely creates a backup of your data from Zendesk Help Center you specified to the database.
I have some problems with the plugin’s work. What Information should I provide to receive proper support?
Please make sure that the problem hasn’t been discussed yet on our forum (https://support.bestwebsoft.com). If no, please provide the following data along with your problem’s description:
the link to the page where the problem occurs
the name of the plugin and its version. If you are using a pro version – your order number.