Zendesk Request Form

Add the Zendesk support Request Form directly to any page/post

Author:pipdig (profile at wordpress.org)
WordPress version required:4.9
WordPress version tested:6.1
Plugin version:3.0.4
Added to WordPress repository:15-11-2015
Last updated:28-10-2022
Rating, %:96
Rated by:23
Plugin URI:https://wordpress.org/plugins/zendesk-request...
Total downloads:39 116
Active installs:2 000+
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Zendesk Support is a trademark of Zendesk, Inc.

Add a Zendesk Support form to your WordPress site. This plugin will embed the form directly into your page content, matching your theme’s styling where possible. You can add a basic form very easily in minutes!

Want to create multiple forms with different fields? You can setup custom fields and options using the advanced features available.

Features and Options:

  • Uses the Zendesk API to open a ticket directly within your account. No need to worry about missed emails!
  • Add file attachments to tickets.
  • Support for Zendesk custom ticket fields.
  • Create multiple forms with different ticket fields.
  • Set the Priority level of tickets submitted by each form.
  • Pre-fill form fields with user data when logged in to WordPress.
  • Redirect user after form submission.
  • Automatic spam protection (without captcha).
  • Google reCAPTCHA spam protection.
  • Double click protection – Stop people from submitting the form twice by accident.
  • Google Analytics Events tracking on form submission.
  • Fully translatable into any language.
  • Automatically check email address for typos and suggest solutions via mailcheck.js.
  • Add User Agent and CloudFlare Geolocation data (if available) to the ticket.
  • HTTPS or plain HTTP support (HTTPS recommended).
  • HTML5 Pattern (Regular Expression) validation on fields.
  • Data is validated/sanitized before sending to Zendesk.

We created this plugin for our own support system. So you can be sure that we will update and maintain it into the future. If you have any feature suggestions, you are welcome to ask in the support forum.

Supported Custom Field Types:

  • Text
  • Textarea
  • Number
  • URL
  • Email
  • Password
  • Checkbox
  • Dropdown/Select
  • Date/Datepicker
  • Hidden
  • Descriptive (Arbitrary HTML/Text)

If you have found this plugin useful, please consider leaving a review. Share some Zen ????

Languages / Localization

If you would like to translate the form into your language, please click here.