GhostChat

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GhostChat by The Chat Widget – 6.7KB live chat widget. Privacy-first, zero tracking, zero cookies. 20-35x smaller than competitors.

Author:Jacob Orbach (profile at wordpress.org)
WordPress version required:6.3
WordPress version tested:7.0.4
Plugin version:1.3.2
Added to WordPress repository:16-12-2025
Last updated:18-08-2026
Rating, %:100
Rated by:2
Plugin URI:https://ghostchat.dev/chat-widget-for-wordpre...
Total downloads:1 254
Active installs:10+
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GhostChat is live chat and an AI chatbot for WordPress, built for people who do not want another app to check. Answer visitors straight from Gmail — reply to the email, the visitor sees it in the chat widget. The mobile dashboard and the web dashboard are there when you want them.

Why GhostChat?

  • Answer from Gmail – A new chat arrives as an email. Reply to it and the visitor gets your message in the widget. No new inbox to learn.
  • No cookie banner – Zero cookies and zero tracking, so the widget adds nothing to your consent requirements
  • AI chatbot (Claude) – Answers visitor questions 24/7 from your FAQ knowledge base, then hands off to you when it cannot (Pro + AI and Team + AI)
  • Will not slow your site down – The widget is ~15KB, 10-20x smaller than Tawk.to, Crisp, Tidio or Intercom, and it does not move your Lighthouse or Core Web Vitals scores
  • Real-time messaging – 15-30ms edge-powered delivery worldwide
  • Reply from your phone – The dashboard is a mobile PWA. Install it and answer chats like WhatsApp.
  • WooCommerce auto-integration – Real-time cart & page context, zero configuration (Pro and up)
  • Team inbox – Invite teammates to a shared inbox (Team and Team + AI)
  • CRM Lite – Built-in contacts, conversation history, and notes
  • Auto-translate – 133+ languages, real-time visitor message translation (Pro and up)
  • Canned responses – Save time with pre-written replies
  • Webhooks & Bot Agent API – Integrate with your stack, or bring your own LLM (all paid plans)

How it works:

  1. Sign up free at GhostChat
  2. Create a site and get your Site ID
  3. Enter your Site ID in the plugin settings
  4. The chat widget appears on your site automatically

Pricing:

  • Free (forever): 1 site, 30-day history, unlimited canned responses, no credit card required
  • Pro ($5/mo): 3 sites, 1-year history, business hours, visitor context & page journey, WooCommerce cart context, CSV export, auto-translate (133+ languages), webhooks, Bot Agent API (bring your own LLM)
  • Pro + AI ($15/mo): Everything in Pro plus the built-in AI assistant (FAQ knowledge base + instant replies, ~1,500 replies/mo) — same 3 sites and 1-year history as Pro. AI is a flat +$10 on any plan.
  • Team ($25/mo): Everything in Pro plus 10 sites, unlimited history, up to 10 team members, remove GhostChat branding, custom visitor context, identity verification, and priority support
  • Team + AI ($35/mo): Everything in Team plus the built-in AI assistant (~6,000 replies/mo)

Perfect for:

  • Small businesses
  • Freelancers
  • E-commerce stores
  • Support teams
  • Anyone who values privacy and performance

WooCommerce Integration:

Running a WooCommerce store? The plugin auto-detects WooCommerce and sends your agents real-time context — zero configuration required. Your agents see:

  • Page type, product name, cart items, total, and item count — Pro and up
  • Custom data via GhostChat.setContext()Team & Team + AI
  • Updates in real-time on AJAX cart changes

Privacy Policy

GhostChat does not collect, store, or transmit any personal data from your WordPress site. The plugin only:

  • Stores your Site ID in your WordPress database (wp_options table)
  • Loads the chat widget script from api.ghostchat.dev
  • When WooCommerce is active, sends page context and cart data (page type, product name, items, total, count) on Pro and up, and custom setContext() data on Team and Team + AI plans
  • Does not set any cookies
  • Does not track visitors
  • Does not send any data to third parties besides the GhostChat service

Chat conversations are handled by GhostChat service. Please review GhostChat’s privacy policy at https://ghostchat.dev/privacy for details on how chat data is handled.

Support

Need help? We’re here for you:

  • Email: jacob@ghostchat.dev
  • WordPress Setup Guide: https://ghostchat.dev/chat-widget-for-wordpress
  • Dashboard: https://app.ghostchat.dev
  • Website: https://ghostchat.dev

About GhostChat

GhostChat is a privacy-first live chat platform that prioritizes page speed and visitor privacy. We believe live chat shouldn’t slow down your site or compromise your visitors’ privacy.

Learn more at ghostchat.dev


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