Create and manage support tickets for your customers or subscribers with ease.
| Author: | Chimney Rock Software (profile at wordpress.org) |
| WordPress version required: | 4.7 |
| WordPress version tested: | 6.4.1 |
| Plugin version: | 1.3.3 |
| Added to WordPress repository: | 04-02-2022 |
| Last updated: | 29-11-2023 |
| Rating, %: | 0 |
| Rated by: | 0 |
| Plugin URI: | |
| Total downloads: | 586 |
 Click to start download |
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Create and manage support tickets for your customers or subscribers with ease.
How Does It Work?
- The plugin adds a support ticketing system on the frontend of your site, you just need to add one shortcode to any frontend page.
- Customers or subscribers can create support tickets. Each ticket is managed on the backend of your site with an intuitive dashboard.
- Setup in just a few minutes without any complicated processes
Features
- Assign unlimited agents.
- Assign unlimited agent roles.
- Unlimited number of tickets.
- Export tickets to CSV
- Admin and customer notifications by email.
- Prevent spam by enabling Google ReCaptcha.
Pro Features
- Export tickets and all replies to CSV
- Auto close inactive tickets after the number of days that you specify
- Unlimited Canned Responses that can be inserted with one click
Requirements
- WordPress 4.7
- PHP 7.0
Screenshots
FAQ
ChangeLog