A Simple Helpdesk and Support Plugin for WordPress
| Author: | CodeFlock (profile at wordpress.org) |
| WordPress version required: | 4.5 |
| WordPress version tested: | 5.4.6 |
| Plugin version: | 1.0.0 |
| Added to WordPress repository: | 04-05-2020 |
| Last updated: | 15-05-2020
Warning! This plugin has not been updated in over 2 years. It may no longer be maintained or supported and may have compatibility issues when used with more recent versions of WordPress.
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| Rating, %: | 0 |
| Rated by: | 0 |
| Plugin URI: | https://codeflock.net |
| Total downloads: | 596 |
 Click to start download |
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WP Desklite is a simple, easy to use, web-based customer helpdesk, and support ticket system. Users can create a ticket from the front-end. WP Desklite comes packed with a bunch of features that help you to run a support ticket with no extra cost.
WHAT DOES IT DO?
Check out the features of the plugin:
- Tickets: Users can submit tickets from the front end and the agents responds from the wordpress backend
- Access Control: Admin Can Assign support roles who has access to tickets
- File attachments: Multiple files can be attached to the Tickets by the user and the Admin
- E-mail notifications: The User and the admin recives email notification when a ticket is created or replied,
- E-mail Customizations: All the Emails can be customised by the Admin
- Ticket Types: Create unlimited Ticket Types. Eg: Bugs, Request, Customization etc
- Multiple Departments: Create Unlimited Departments and Assign department to tickets for proper management
- Admin can edit ticket at any time
- Fully responsive design for front-end and admin
- Strength & Flexibility
- Easy to Use
- Shortcodes for the My Tickets and New Ticket Form
FAQ