WooWBot WooCommerce Chatbot

WooWBot is a WooCommerce Chatbot. This stand alone chatbot helps shoppers find the product they…

Author:	QunatumCloud (profile at wordpress.org)
WordPress version required:	4.9
WordPress version tested:	6.5.2
Plugin version:	3.5.6
Added to WordPress repository:	12-07-2017
Last updated:	17-04-2024
Rating, %:	96
Rated by:	19
Plugin URI:	https://wordpress.org/plugins/woowbot-woocomm...
Total downloads:	50 287
Active installs:	800+
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What is ChatBot for WooCommerce?

ChatBot for WooCommerce – WoowBot is a SIMPLE and Native WordPress eCommerce ChatBot with zero configuration or bot training required. This plug n’ play chatbot or conversational, eCommerce shopbot does not require any 3rd party service integration.

This is a simple eCommerce ChatBot that lets your woocommerce shoppers search and find the right product quickly. If the shopper does not find the product they are searching for, they can email the shop admin directly from the ChatBot window.

Support, Bug Report, Feature Requests | Pro Version Demo with OpenAI and other Advanced Features | Upgrade to WoowBot Pro Now!

WoowBot is now compatible with the Bargain Bot! Win more customers with smart price negotiations. Download Bargain Bot Now!!

This shopping bot helps shoppers find the products they are looking for easily and increase store sales through conversational chatbot experience and increases your customer conversion rates!

You can make this plug n’ play ChatBot to work with any language with very little effort. Just change the languages from the ChatBot control panel.

A pro version of the ChatBot plugin is available with tons of advanced features that can provide automated customer support and can be integrated with OpenAI (ChatGPT) or Google’s Dialogflow.

Don’t have WooCommerce and Looking for a ChatBot plugin for WordPress? Try our ChatBot for WordPress WPBot plugin!

Next Generation Conversational Commerce for WooCommerce

Conversational commerce is the future of eCommerce. Enter WoowBot: a new way of customer interaction that allows brands to connect with their customers on a personal level with shopbots while creating a more natural interaction that mimics the physical world. 24/7/365, the WoowBot ChatBot can provide live chat support to your shoppers and provide product search services, order status (pro feature) or support(pro feature). Increase customer satisfaction, reduce costs to scale and improve ability to engage customers.

What Can this ChatBot do?

WooWBot is the first of its kind chatbot shop assistant for WordPress WooCommerce. It is a Plug n’ play, Stand Alone WooCommerce Shopping ChatBot that can help Increase your store Sales.

With the ChatBot Pro version, shoppers can converse fluidly with the Bot – thanks to the Integration with OpenAi (ChatGPT) or Google‘s Artificial Intelligence and Natural Language Processing (AI and NLP) from Dialogflow, Search and Add products to the cart directly from the chat interface and get Support.

When activated, WooWBot Chat Bot sits there floating at the right bottom corner of website and offers users to find the right product through intelligent chat conversation based search like a live assistant. WoowBot can also provide support and allow shoppers to contact the store admin from the chat in various ways.

WoowBot Free vs Pro Version

WoowBot free version is a great Chat Bot tool for a small online store that does not require the advanced features of the pro version bot. The free version features list:

• One template
• Chat and search for products
• Search using WooCommerce standard search function that uses title and description
• Display products found and link to the product page
• Adjust location of the button
• Upload Custom Chat Icon
• Language center to modify bot responses (in any language)
• Custom CSS box
• MO/Port included for translation of multi language in back end

WoowBot Pro Feature Highlights

Artificial Intelligence and NLP

WoowBot is Intelligent – Powered by AI. Integrate with OpenAI (ChatGPT) or Google’s DialogFlow. It is capable of Small Talk, can carry on a conversation flow and fulfill any reasonable request.

OpenAI (ChatGPT) for WoowBot Pro

As soon as you add the OpenAI API key to the ChatBot OpenAI settings, it can answer all types of generic questions. Questions like “what is the capital city of Japan” or “What is a blackhole?”
You can format your custom Dataset as a .jsonl file. Then upload and train (Fine tune) your chosen OpenAI model. Once trained OpenAI will use your custom dataset to answer natural language questions.

You can train the OpenAI API with your WordPress Pages, Posts and Custom Post type content! After generating the dataset with your website data you can download it to make further adjustments or troubleshooting or send the dataset directly to OpenAI for fine tuning.

Create royalty free AI generated images just by writing what kind of images you want. Select the image you like and download it directly to your WordPress media library. You can select from a wide variety of options to fine tune your image style, lighting, color, size etc.

Use OpenAI to generate SEO friendlt articles and contents for your Blogs and any other purposes. Options to fine tune your articles (How many headings?, Heading Tag, Writing Style, Writing Tone, Image Size, Language, Add Image, Add Tagline, Add Introduction, Add Conclusion, Add Faq, Anchor Text, Target URL, Add Call-to-Action, Call-to-Action Position, Add Keywords, Keywords to Avoid, Make Keywords Bold etc.)

Onsite Retargeting, Exit Intent

Recover up to 25% of Abandoning Visitors with Onsite Retargeting. WoowBot detects exiting Visitors and displays a targeted offer to your visitor determined by you. Up to 25% of retargeted visitors will respond to your message and turn into customers. Targeted offers can be a coupon code, free ebook etc.
In-Chat Support and Contact

The Onsite Retargeting helps your Conversion rate optimization by showing special offers and coupons on Exit Intent, time interval or page scroll-down inside the ChatBot window. Track Customer Conversions with statistics to find out if shoppers are abandoning carts without completing orders. Get more sales!

Reduce Shopping Cart Abandonment
In addition to exit intent and remarketing offers, WoowBot can remind users to complete the checkout process when shoppers have products in the cart but they are not completing the order for some reason. Many shoppers add products to the cart but leave the site from other pages, after continuing to browse, before or after they reached the cart page.

If a user leaves the site and later comes back – WoowBot will remind the shopper with a custom message to complete the order!

All of these will translate into a much higher rate of customer conversion by reducing the potentials for Abandoned Cart.

In-Chat Support and Contact

WoowBot pro provides support directly from the Chat window. You can add commonly asked questions (FAQ) and answers in the backend that WoowBot will display when user goes to support area. If the shopper does not find answers to his question in the FAQ, he can opt to send a email to site admin or leave feedback!

Schedule the ChatBot to Work with other Live Chat Service

You can schedule WoowBot Pro to run only when you are not available for Live chat with other services – outside of your normal office hours. The Onsite Retargeting helps your Conversion rate optimization by showing your special offers and coupons on Exit Intent, time interval or page scroll down inside the chatbot window. Get rid of those other Exit Intent popups with a chatbot that talks directly with the shopper. Reduce Abandoned Cart by showing timely messages with the Chat Bot!

Here is a list of the WoowBot pro version feature highlights:

WoowBot Pro Plugin Feature Highlights

WooCommerce Specific Features

• Woocommerce Product Search in Chat window
• Product display order by and sorting options
• Option to Show Only Parent Categories with or without Sub Category list.
• Option to display order status with or without logging in
• Show or hide cart item number with ChatBot icon
• Option to exclude out of stock products from search results
• Option to Enable/Disable Product Search, Featured Products, on Sale Products, Order Status buttons at start menu
• Show recently viewed products for easy reference to the shopper
• Show featured products until shopper has viewed other products
• Quick Cart view
• Display product details in-chat – complete with images, add to cart option and support for multiple images
• Option to open product details in single page instead of Bot window
• Onsite Retargeting and Remarketing to increase customer conversion rate and increase sales!
• Show Retargeting messages for customer on Exit Intent, After Scrolling Down on page “X” Percent, Or after “X” seconds.
• Show Retargeting message for customers to complete the checkout if idle for a set time
• Customer Conversion Reporting with Charts and Graphs
• Shopper Conversion Statistics by Day, Week, Month and Custom Date Range

ChatBot Interactions

• Create simple text responses easily from your WordPress backend to answer user questions.
• Advanced search algorithm for natural language phrase matching with user input.
• Adjust the Phrase matching accuracy according to your need
• Advanced, fast Site search of your pages and posts to answer user questions
• Create FAQ area with multiple questions and answers (supports html)
• Send eMail, Call Me Back & Feedback Collection
• Collect Customer Feedback by email option.
• Collect User eMail for newsletter Subscription
• Automatically supports images (jpgs, animated gifs) and Youtube Videos from ChatBot Language Settings Responses
• Simply paste any image (jpg or gif) or youtube video’s full link
• Add images from your WordPress media library or Giphy animated gif images easily and quickly from the ChatBot language center with the floating image options
• Add video in Support area just by pasting Youtube link
• Option to Disable Persistent Chat History across pages
• Option to Skip Greeting and Asking Name and eMail
• Option to Skip Greeting for logged in users only.
• Skip Greetings and Trigger an Intent (like a Custom Form)
• Skip Greetings and Show Start Menu
• Show Start Menu After Greetings
• Option to enable/disable asking for eMail address after asking name
• Enable Asking for Phone Number
• Quick access to Support ares of the ChatBot
• Quick Help for commands that can be used in-chat
• Admin customizable chatbot commands
• Keyboard shortcuts (Ctrl+B to open bot, Esc to close)

DialogFlow Integration
* Full integration with Google Artificial Intelligence, Machine Learning or AI Engine DialogFlow
* Natural Language Processing through Google’s DialogFlow
* Supports DialogFlow Essential and DialogFlow CX
* Use DialogFlow CX as visual workflow builder to create conversations that are easier to design, enhance, and maintain.
* Automatically supports Custom Intents and Responses You Create in Dialog Flow
* Automatically supports Follow Up Intents and step by step Question Answers through Dialogflow custom Intents
* Automatically supports Rich Message Response & Card Responses from Dialogflow as FaceBook messenger app
* Automatically supports images (jpgs, animated gifs) and Youtube Videos from DialogFlow Intent Responses
* Advanced Name Recognition with DialogFlow

* Sample DialogFlow Agent for quick import

OpenAI Integration

• Have OpenAI Answer Generic Questions
• Fine Tune OpenAI with Custom Dataset
• Fine Tune OpenAI with Website Data
• AI Image Generator
• AI Article Generator

Customization Options

• Fine tune WPBot icon position by pixels or percentages
• Enable Extended Home Interface to present different interactive options to users
• Enable or disable Different Sections and Buttons to show on the Extended Home interface
• Option to choose on which pages WPBot should load
• Option to disable WPBot on Mobile Devices
• Option to Auto Open Chatbot Window For First Time Page Load with Delay
• Option to Delay the ChatBot Floating Icon appearance
• Option to Delay the Floating Notification slider appearance
• Upload custom ChatBot icon
• Upload custom Agent icon
• Choose from 6 design templates for ChatBot interface
• Customize primary colors to match your site
• Upload your own background image
• Turn animations on/off
• Upload custom loading image for bot response
• Keyboard shortcut (ctrl+b) to open chatbot
• Customize bot response time
• Option to Keep ChatBot window open when browsing
• Hide/Show Icons at the bottom of ChatBot window
  
• Option to Enable Reset & Close Button at Top

User Conversions & Retargeting

• Onsite retargeting and remarketing to increase customer conversion rate.
• Show retargeting messages for customer on Exit Intent, After Scrolling Down “X” Percent, Or after “X” seconds.
• Trigger Retargetting on All Pages, Selected Pages Only or Page Wise
• Create different Reargeting messages for different pages
• Collect User eMail for newsletter Subscription
• Prompt User for eMail subscription with Retargeting Message
• Export eMail Addresses as CSV
• Enable/Disable retargeting message sound
• Out of focus Browser tab flashing with custom message for retargeting messages
• Custom Background color for retargeting messages.
• Connect retargeting messages with any custom intent created in DialogFlow
• Collect Customer Feedback by email option.

Notification Builder

• Add multiple site notifications to show above the ChatBot icon
• Select an Intent for Click Action
• Show or Hide Opening Notifications
• Add links to any Intent in the Notification area so user can directly browse to the useful parts
• Set Interval between notifications.

Start Menu

• Manage the Start Menu buttons with Drag and Drop
• Option to Enable/Disable all ready intents like Site Search, Call Me, eMail, FAQ, newsletter subscription etc.
• Rearrange the Start Menu Items
• Add Custom Menu Button with Link
• Option to set after how many failed attempt to show Start Menu

Interactive Forms
Extend the Start Menu with the powerful (free or pro) Conversational Forms Addon. It is a visual, drag and drop form builder. Conversations or forms can be eMailed to you and saved in the database (pro feature). You can create:

• Conditional Menu Driven Conversations
• Standard Contact Forms
• Dynamic, conditional Forms – where fields can change based on the user selections
• Job Application Forms
• Lead Capture Forms
• Various types of Calculators
• Feedback Survey Forms etc.

Language Support

• Works with any language (multiple language support is actively being worked on).
• Advanced Language Center to edit and change every WPBot responses, System languages, stop words and info messages!
• Stop Words dictionary included and editable by admin. Bot will automatically exclude stop words from search criteria and chat commands
• Add multiple variations of ChatBot responses for each node. They will be used randomly and give an appearance of more human like responses.
• mo/pot file included so you can translate backend to any language
• RTL support

Embedding Features

• Embed code to use the ChatBot  on any other website including static HTML website
• Widget Shortcode with the possibility to Load specific Intent (forms etc.) on a page or post.
• Shortcode for Click to Chat Button with the possibility to Load specific Intent (forms etc.) on a page or post
• Shortcode for WPBot on a Page or post (without floating icon)

Button Integrations
* Full Integration with FaceBook Messenger for Customer Live Chat as a floating button

* Light Integration with Skype, WhatsApp, Viber, Web Link & Phone Call
* Integrate with 3rd party Live Chat services that …