UpdraftPlus

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Uploads, themes, plugins, and your DB can be automatically backed up to Amazon S3, Google Drive, FTP, or emailed. Files and DB can be on separate sche

Author:UpdraftPlus.Com, DavidAnderson (profile at wordpress.org)
WordPress version required:3.2
WordPress version tested:4.8.1
Plugin version:1.13.5
Added to WordPress repository:22-05-2012
Last updated:08-08-2017
Rating, %:96
Rated by:2639
Plugin URI:https://updraftplus.com
Total downloads:9 896 616
Active installs:1 000 000+
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  • Pepper

    I have purchased UpdraftPlus Premium. And this decision was wasting my money – I am totally pissed off.

    First: David gives tipps in his FAQ, how to get UpdraftPlus (Premium) work on websites with .htaccess protection. But if you try this, it fails. In my support request he told me, that he has no knowledge about .htaccess (protection), that he does not work with .htaccess. And he pointed to the feature list of UD Premium, where .htaccess is not listed.

    Second: A lot of backups failed. E.g. with “no backup has been completed”. Backup schedule stopps, no info email was sent etc.

    Third: There where a backup seemed to work… Today I tried a restore with it, with the result, that I got the message: “You don’t have access to this content” in backend. My website was crashed. Fortunately I had a backup from provider, so I could restore this website.

    Fourth: Tried a “clone (migrate) Website”. This seemed to work, but the migrated website was very very slow and all three or four clicks it ended up in an error 302 “temporarly moved”, after refresh, website was loaded again. I did the following: Uninstall UpdraftPlus premium and its addons, cleaned database of old UpdraftPlus datas (<- that also have been migrated from old site) and after this, website ran normal.

    Fifth: You'll get a listing of Backups, logs & restoring: every backup is listed. Did I mention, that this is sold as a professional tool? What will do a client with a list of hundreds of "available sets"? You have no chance to delete them on normal an userfriendly way. You only can delete them in database (phpMyadmin or something else).

    Sixth: If you have set a file chmod to 444 or 640, so it can't be downloaded via FTP, UD fails again. It loops endless. If you fix this file permission chown, Ud will backup this totally wrong. It builds a new folder with the absolute path. A professional tool would at least give an info to user "file xxx could not be backuped", but would work proper for the rest of schedule. Not so Updraftplus Premium.

    Seventh: If a backup fails and stays on schedule, and a new backup is started (via cron) and at any time UpdraftPlus starts backup it creates huge and unrealistic files.

    So, and if you will ask – after endless hours of testing and frustration – David Anderson to get a refund – forget it!

    David Anderson would have the option, to deactivate your licence, so you will not be able to use it furthermore and could give you your money back, but he doesn't. It makes no difference to him, if you can use UpdraftPlus Premium without errors or not or at all.

    He is lucky, that he lives not in Germany, here he would have not the right to keep money for sold crap.

    So, atm I only can warn everyone to think about a purchase of Updraft Plus twice or longer. Don't say, you did not know this. Did I mention, that I bought the developer license, to get a professional tool, and wasted 125$?