TicketPress

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Easy to use & customize Customer Support System in WordPress! You are just a one click away to embed this system

Author:Abiral Neupane (profile at wordpress.org)
WordPress version required:3.5
WordPress version tested:4.3.1
Plugin version:1.4.1
Added to WordPress repository:03-12-2015
Last updated:22-12-2015
Warning! This plugin has not been updated in over 2 years. It may no longer be maintained or supported and may have compatibility issues when used with more recent versions of WordPress.
Rating, %:100
Rated by:3
Plugin URI:http://wordpress.org/plugins/support-press
Total downloads:1 579
Active installs:10+
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This plugin adds to WordPress the features of a complete ticket system. This allows users to submit tickets to report problems or get support on whatever they want. This plugin is so light that it will give a negligible weight for the site.

The plugin works based on two shortcodes:

[my_tickets] -> For listing all tickets [new_ticket] -> For opening new ticket

This plugin, after the installation does every setup, including creating of two pages for my tickets and new tickets in the site. Along with this, you will be presented with ready-made styling for the form. So, with this feature, you can easily startup a support system, just by activating the plugin.

Note: By default the scope isn't created. You need to create one from Tickets > Scope Menu


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