Plugin name: T2MChat

This plugin integrates with TechStack's SAAS API that provides multilingual chat support, analytics and chatbot capabilities for your website.

Author:TechstackSolutions (profile at wordpress.org)
WordPress version required:4.9.10
WordPress version tested:5.2.3
Plugin version:1.2
Added to WordPress repository:09-06-2019
Last updated:20-09-2019
Warning! This plugin has not been updated in over 2 years. It may no longer be maintained or supported and may have compatibility issues when used with more recent versions of WordPress.
Rating, %:100
Rated by:2
Plugin URI:
Total downloads:336
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This plugin integrates with TechStack’s SAAS API that provides multilingual chat support, analytics, triggers and chatbot capabilities for your website.

  • Instantaneous translation of communication between your agent and your customer.
    * No need to hire a Customer Service Agent per language effectivey, reducing your cost

  • There’s no feedback form after chat ends. Most customers, especially angry ones close this form. Instead our system runs A.I/Analytics over the entire conversation, extrapolate the nouns discussed and determine:
    * Product/Services analytics at the end of the chat conversation
    * Customer Analytics to determine how your customers feel about your product or service
    * Customer Service Rep analytics to determine how effective your agents are

  • Get instant triggers via SMS/Email whenever your customer experience goes bad.
    * This allows you to save your customer relationship.

  • Improve your sales turnover by focusing on analytics and know what matters most to your customers

  • Download our mobile app (Android/IOS) for your customer service agents, which allows engagement with your customers on your website.

Arbitrary section

To use this plugin, you’ll need a Client Id, Client Secret and Service Name. Review the Installation step above for detailed instructions.

A brief Markdown

  1. analytics
  2. chat translation
  3. triggers
  4. chatbot
  5. chat plugin
  6. live chat
  7. live help
  8. live support
  9. wordpress live chat