Simple, fast and responsive ticket system to receive and store Problems of Customers or Visitors, with a great search function.
| Author: | Tim Dahlmanns (profile at wordpress.org) |
| WordPress version required: | 3.0.1 |
| WordPress version tested: | 4.7.2 |
| Plugin version: | 1.3.6 |
| Added to WordPress repository: | 02-09-2015 |
| Last updated: | 27-01-2017
Warning! This plugin has not been updated in over 2 years. It may no longer be maintained or supported and may have compatibility issues when used with more recent versions of WordPress.
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| Rating, %: | 90 |
| Rated by: | 4 |
| Plugin URI: | http://wordpress.org/plugins/simple-support-t... |
| Total downloads: | 5 600 |
| Active installs: | 30+ |
Click to start download
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Screenshots
ticket submission form
ticket system with a new ticket
ticket in editing mode
ticket with appointment
filter for tickets
General Settings
User Administration
1.3.6
- Fixed max length for email text.
1.3.5
- Function added to send a ticket-link within the notification e-mails.
1.3.4
1.3.3
1.3.2
1.3.1
- Fixed unintentional backslashes in text
1.3
- BIG UPDATE
- Email notification for those who create the ticket. They will be informed when their ticket was “taken”, when it’s “done” and when there is a new answer.
- You can consult and answer your ticket under an generated link.
- Following you can answer when you work on tickets, so it’s kind like a chat.
- Problem Field is renameble now.
- “Report problem” was changed to “Submit”.
1.2.2
- IMPORTANT
- When you updated to 1.2.2 before 19.11.2015 (UTC+1 13:00h) and your wordpress backend doesn’t load anymore please redownload fixed v1.2.2
- Only whitespace in necessary fields isn’t allowed anymore.
- Database Update only loads when user is admin.
1.2.1
- Security Update
- Special thanks to the user “iberiam”
1.2
- You can rename the optional fields and the datepicker field.
- You can also hide these fields.
- Appointment field is now the datepicker field.
- Appointment added from the issuer are shown under the ticket itself.
- When logged in Name and Email in Form are not editable.
1.1
- PLEASE REACTIVATE THE PLUGIN TO APPLY CHANGES THIS TIME
- When you are already logged in in WordPress, you don’t have to log in again
- When you are logged in, Name and Email will be filled in into submit form
- Added a Title to tickets
- Loading Spinner now with transparent background
1.0.1
- Deleted Salutation because the email function is not ready
- added titles for buttons
1.0
