Helpdesk system to allow your Customers to create Support Tickets from your website.
| Author: | HelpdeskSupportTickets Crew (profile at wordpress.org) |
| WordPress version required: | 4.7.3 |
| WordPress version tested: | 4.8.1 |
| Plugin version: | 1.1.4 |
| Added to WordPress repository: | 14-04-2017 |
| Last updated: | 03-09-2017
Warning! This plugin has not been updated in over 2 years. It may no longer be maintained or supported and may have compatibility issues when used with more recent versions of WordPress.
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| Rating, %: | 100 |
| Rated by: | 2 |
| Plugin URI: | |
| Total downloads: | 2 369 |
| Active installs: | 10+ |
Click to start download
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Screenshots
Tickets Search and List
Ticket details
Add Message to Ticket
Settings page
Create new Ticket as Agent
Front-end page for Customers
Front-end Create New Ticket pageS
Installation Instructions
- Login as Administrator of your portal;
- Navigate to Plugins -> Add New;
- Click on Upload;
- Select and Upload the .zip file you downloaded from this website;
- Activate the new plugin.
- Short code for Front End: [helpdesk-support-tickets]
ChangeLog
1.0.23
1.0.26
- Changed Active base color
- Added cursor pointer over tabs
1.0.27
- Added different colors for ticket statuses
- Fixed an error that would send email notifications even if they’re disabled
1.1.1
- Redesign of the ticket details page
1.1.3
- Fixed problem with customer name search in tickets search
- Added Dashboard!
1.1.4
- Fixed problem with “sweetalert.js”, that was showing an error right after installing the plugin
- Reworked some parts to improve performace
- Tests with latest versions of wordpress
- Fixed a problem with creating table for attachment, which caused a small error message when accessing ticket’s details page.
