The definitive plugin to help your customers and convert visitors in real customers.
|Author:||Customerly.io (profile at wordpress.org)|
|WordPress version required:||3.0|
|WordPress version tested:||4.9.5|
|Added to WordPress repository:||16-10-2017|
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This is the ticket page, where you can reply to your customers' tickets.
This will be your new mail template builder when you need to send a new mail.
Check all the results of your marketing campaigns.
You can know how your customers are talking about you. Thanks to our Smart Feedback system.
A feedback of one of our product lover.
Is Customerly offering a Free live chat service?
The plugin comes with a free plan for WordPress users.
We do offer a free live chat service up to 500 contacts.
Power users can purchase upgrade options anytime.
Can I use the live chat as customer support?
Of course, Customerly Live Chat is perfect for your customer support. Just download our mobile apps or reply directly from the web app.
Can I use Customerly as autoresponder?
Sure you can, in addition to the live chat service, you can also create and send email as newsletter or build an auto responder.
With the power of Customerly your marketing campaigns boundaries are endless.
How can I use Customerly to send newsletter by email?
Once you have your account you can easily build emails with our template builder. It’s easy and perfectly integrated with your blog.
You will have everything integrated in one single platform. Live Chat, Email marketing, Customer Segmentation, Survey and Satisfaction.
More Info: Customerly Email Marketing Campaigns
How can I use it to track and analyze wooCommerce users?
Customerly plugin automatically tracks wooCommerce Users and you can create newsletter and automations easily.
More Info: Customerly Marketing Automations
Do you have mobile applications to manage the customer service live chat?
Sure, you can find our mobile apps on the stores.
Download iOS app
[Download Android app]https://play.google.com/store/apps/details?id=io.customerly.app&hl=it&utm_source=landingpage&utm_campaign=footer&pcampaignid=MKT-Other-global-all-co-prtnr-py-PartBadge-Mar2515-1)
How do I send forms leads to Customerly?
At this moment you can create a bridge by inserting your Access Token and send the POST request of your forms directly to the url you see into your Customerly WordPress Settings Page.
We suggest to use Mailmunch forms in order to achieve this.
You can find the instructions inside the Customerly Live chat plugin.
How can I send Survey to my users?
It’s extremely easy with Customerly to build and send survey to all your users. Define your audience and send to them a survey. Once you sent the survey you will have results in seconds.
What’s the difference from others?
We do offer a different services from Intercom, ActiveCampaign, Zendesk, LiveChat and Crisp. The power of Customerly is behind its full integration and cooperation between the services.
You can collect more leads and with the power of Customer Intelligence you can create as many segments you need.
On those segments you can send an email newsletter or create a funnel.
You can also run surveys or get customers’ satisfaction during the time.
How do I get my own APP ID?
Once you have your own account on Customerly you should go to App Settings and get your App ID.