Contact Form 7: ServiceNow Incidents integration

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ServiceNow Incident reporting integration for Contact Form 7 forms.

Author:Joshua Cornutt (profile at wordpress.org)
WordPress version required:3.2
WordPress version tested:4.6.28
Plugin version:0.0.1
Added to WordPress repository:02-10-2016
Last updated:01-10-2016
Warning! This plugin has not been updated in over 2 years. It may no longer be maintained or supported and may have compatibility issues when used with more recent versions of WordPress.
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Plugin URI:https://developer.wordpress.org/plugins/cf7-s...
Total downloads:876
Active installs:10+
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The ServiceNow Incidents integration for Contact Form 7 plugin allows existing CF7 users to
automatically create ServiceNow incident (and user / caller) entries on form submission.
When a user enters their information into a CF7 form and hits submit, this plugin will
forward their information to ServiceNow as well as let CF7 continue its
form submission process. Note – This plugin is developed, maintained, and
supported by an independent developer. The developer has no affiliation with
Contact Form 7 or ServiceNow.

ServiceNow integration

This plugin interacts with the third-party ServiceNow API (Application Programming Interface)
in order to create new callers (users) and incident reports.
This is a public web service provided by ServiceNow and
additional information can be found here.

Features

  • Easy CF7 to ServiceNow field mapping
  • Supports creating users / callers if they don’t exist yet
  • Future compatibility with flexible field mapping
  • Convenient, intuitive shortcode
  • Seamless integration and no change to contact form flow

ChangeLog